YourTrackingfor Shopify
Legal

Terms of Service

Last updated: 9 August 2026

These Terms of Service ("Terms") govern access to and use of YourTracking, the hosted server-side conversion tracking service operated by Lodestar ecommerce LLC (5830 E 2ND ST, STE 7000 #34998, Casper, WY 82609, USA) at yourtracking.ai (the "Service"), including this public website. In these Terms, "we" and "us" mean Lodestar ecommerce LLC, and "you" means the business accepting them.

1. Acceptance & eligibility

By creating an account, installing, or using the Service, you agree to these Terms on behalf of your business. The Service is offered only to businesses, not to consumers. You confirm you are authorised to bind your business and to install the Service on the Shopify stores you connect.

2. The Service

The Service is hosted: you are granted access to it, not a copy of the underlying software. It is additive — it augments your advertising-platform tracking and is designed so that if it is unavailable, your storefront and checkout continue to operate normally and only the enhanced tracking pauses. We may improve, change, or deprecate features over time.

3. Installation & connected accounts

  • You install the Service via a one-click Shopify app and connect the Google Ads and/or Meta accounts for which you want conversions delivered.
  • You are responsible for the accuracy of the information you provide and for having authority to connect the stores and ad accounts.
  • The Service is licensed for the stores you connect and pay for; it may not be used for stores you have not connected.

4. Licence & restrictions

We grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Service solely for your connected Shopify stores, for your own business. You shall not: (a) resell, rent, sublicense, share, or provide the Service to any third party; (b) copy, reproduce, or redistribute any software, script, snippet, or configuration that forms part of the Service; (c) use the Service for stores you have not connected and paid for; or (d) reverse-engineer, decompile, or attempt to derive the source, methods, or server logic of the Service.

5. Intellectual property

All software, design, methods, know-how and dashboards that make up the Service are and remain the property of Lodestar ecommerce LLC or its licensors. Your data remains yours; you grant us a licence to process it to deliver the Service, as described in the Data Processing Agreement.

6. Your responsibilities

You are the data controller for your shoppers' data and we are your processor (see section 8). You are solely responsible that: (a) you have a lawful basis and, where required, valid consent from your visitors to collect their data and transmit it to advertising platforms, and that you configure the consent mode accordingly; (b) you maintain your own privacy policy and cookie disclosures to your shoppers; and (c) your use of the Service complies with applicable law and with the terms of Google, Meta and Shopify. You will not send us special-category personal data.

7. Fees & billing

Fees are as shown at signup or on your order. You authorise recurring automatic payment via our payment processor and agree to keep a valid payment method on file. Fees are exclusive of applicable taxes. Failed or late payment may lead to suspension after a grace period. Fees are non-refundable except where required by law.

8. Data protection

Our processing of your shoppers' personal data on your behalf is governed by a Data Processing Agreement (DPA), which must be in place before any such data is processed for your store. Our handling of your account data and this website is described in our Privacy Policy. How each integration uses data is described in our Data & API Usage page.

9. Third-party platforms

The Service depends on Google, Meta, Shopify and on browser and operating-system behaviour, none of which we control. We are not liable for their changes, outages, API deprecations, policy decisions, account suspensions, attribution modelling, or the data they accept or reject. Your relationships and compliance with those platforms are your responsibility.

10. Disclaimers

We provide the Service with reasonable skill and care. We do not warrant any specific advertising performance, ROAS, conversion count, or tracking-accuracy percentage — attribution depends on third parties, consent, and privacy measures (such as iOS App Tracking Transparency) outside our control. To the maximum extent permitted by law, and except as expressly stated, the Service is provided "as is" and we disclaim all implied warranties.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or loss of profits, revenue, data or goodwill, and our total aggregate liability for all claims is capped at the fees you paid for the Service in the twelve months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

12. Suspension & termination

We may suspend the Service for non-payment, security risk, or breach of these Terms. Either party may terminate on notice, and we may terminate for an uncured material breach. On termination we revoke access and stop delivering conversions for your stores, and the deletion terms of the DPA apply.

13. Changes

We may update these Terms or the Service. Material changes will be notified in-app or by email; continued use of the Service after a change takes effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, United States. Any dispute arising from them will be submitted to the competent courts of the State of Wyoming.

15. Contact

Questions about these Terms can be sent to info@yourtracking.ai.